Testimonials

Last year we did a major backyard pool renovation project. Seaway Pools, in particular Craig, was great in helping us with the planning of the project. He provided good advice and patiently answered our questions. Seaway also came through for us when it came to the project implementation. The work was completed on time and on budget.

I hired seaway to close my pool at the end of the season and was very happy with their work. They made sure that the pool was spotless added the appropriate chemicals and they were very efficient.

Our backyard is now a private paradise. The exceptional work that Seaway Pools provided is second to none. They were an absolute pleasure to work with and they delivered everything they promised on time and on budget. I would highly recommend this company to anyone looking to build a pool or renovate a backyard. Thanks again for a great job guys!

I have had my Beachcomber hot tub for around 6 or 7 years now and have not had many issues with it. This year when I had an issue that required some assistance Seaway came through with an excellent customer experience !! Initial contact they gave the best recommendation based on my described issue. Brian came out and was able to get the problem fixed fast, efficient and courteously !! The service was worth every penny and I highly recommend Seaway !!

This review is late because our pool was built in 2011 and this is our 10th season enjoying our beautiful backyard. Craig was tremendous in service and advice. We could not have asked for a better experience and would highly recommend this pool company if you are considering a backyard oasis.

I have used the services of Seaway Pools & Hot Tubs to connect my Natural Gas backup generator. I found the staff and contractors of Seaway Pools to be very knowledgeable, courteous and professional, efficient and timely. I have referred friends and neighbours to Seaway Pools, who have used their services and/or purchased their products, and their feedback from their experiences has been extremely positive. Seaway Pools & Hot Tubs have been in business for over 30 years. That to me says it all!

We were impressed with Seaway Pools and Hot Tubs, even before they started digging for our new plunge pool. They assured us that the highest quality materials would be used, and that they build according to high standards and principles. We were also happy that once pool construction commenced, they kept in constant touch with us from the beginning of the project to the end whlie practicing safe social distancing. And finally, we were thrilled to hear that they stand behind their workmanship and products for the long term.

Seaway store staff immediately became my trusted advisers on products, maintenance, balancing and trouble shooting, so I have to give them part of the credit for the liner’s longevity.

I hired seaway to close my pool at the end of the season and was very happy with their work. They made sure that the pool was spotless added the appropriate chemicals and they were very efficient.

In August 1993 the previous owners of our house contracted with Gary Walters and his team at Seaway Pools in Markham to replace their existing pool liner with a 30 mil Kafko liner and coping. He kept the bill of sale and passed it on to me along with a referral to Seaway when we bought the home 2 years later in August 1995. Gary and the Seaway store staff immediately became my trusted advisers on products, maintenance, balancing and trouble shooting, so I have to give them part of the credit for the liner's longevity. The relationship has continued over the years with Gary's son Craig recently taking over the store after his father retired.

Dealing with the people at Seaway was much less stressful than we expected. In fact, after our hot tub was fully installed, they sent a trained hot-tub service technician to help us with the start-up process – it was a hands-on demo that helped us understand everything we needed to know about our new hot tub. They even encouraged us to visit their retail store for a refresher, and a free water analysis, when we needed it. That's truly the way we like to be treated.

Our backyard is now a private paradise. The exceptional work that Seaway Pools provided is second to none. They were an absolute pleasure to work with and they delivered everything they promised on time and on budget. I would highly recommend this company to anyone looking to build a pool or renovate a backyard. Thanks again for a great job guys!

Gerry, Stouffville ON: I have used the services of Seaway Pools & Hot Tubs to connect my Natural Gas backup generator. I found the staff and contractors of Seaway Pools to be very knowledgeable, courteous and professional, efficient and timely. I have referred friends and neighbours to Seaway Pools, who have used their services and/or purchased their products, and their feedback from their experiences has been extremely positive. Seaway Pools & Hot Tubs have been in business for over 35 years. That to me says it all!

In August 1993 the previous owners of our house contracted with Gary Walters and his team at Seaway Pools in Markham to replace their existing pool liner with a 30 mil Kafko liner and coping. He kept the bill of sale and passed it on to me along with a referral to Seaway when we bought the home 2 years later in August 1995. Gary and the Seaway store staff immediately became my trusted advisers on products, maintenance, balancing and trouble shooting, so I have to give them part of the credit for the liner’s longevity. The relationship has continued over the years with Gary’s son Craig recently taking over the store after his father retired.

Had a great experience at Seaway Pools today! Have been in touch with Gary for awhile and finally got to go in today and check out some hot tubs. He was super fun, sooooo incredibly knowledgeable, kind and patient as he showed us all the models and answered all of our questions. He really created a full 'experience' and spent time getting to know us as people and what our specific needs were & lifestyle. Can't wait to pick a make & model and have it delivered in the near future to complete our backyard oasis dreams! Thank you Gary!!!

Very pleased with the prompt service from Seaway Pools. I did a spring clean & refilled my spa with the nicer weather. Restarted it but had flow warnings. Even under COVID 19 restrictions, they sent a great tech who quickly figured out what was wrong & also noticed something else that “looked like it will cause issues in the near future”. He went and grabbed some parts, returned and fixed everything. Saved my pump from having to be replaced in the near future. Having a hot tub during isolation, priceless.

I had the opportunity to shop for some outdoor patio heaters and a fire pit recently and went to several retail stores and found Seaway Pools & Hot tubs in Markham to be outstanding. The General Manager (Gary Kahoon) was so knowledgeable and actually took the time to go over the various models and what would be best fit for our yard and purposes. He made us feel comfortable & it was a really beautiful store. I highly recommend paying them a visit if you are in the market for any outdoor furniture, especially pools & hot tubs.