Inground swimming pools in Richmond Hill

If you’re currently in the process of shopping for inground swimming pools in Richmond Hill, Seaway Pools & Hot Tubs is worth your consideration.  We have been creating and building inground swimming pools for many years and have completed hundreds and hundreds of projects for satisfied customers throughout the region.  We see ourselves as the masters of backyard makeovers – we address each customer’s unique needs and we make sure that our team fully appreciates the significant investment the customer is making.  In short, Seaway Pools & Hot Tubs is a different kind of swimming pool company.

We know that an inground pool project is always a big deal – it’s a big undertaking; a big investment; and a big commitment.  And that’s why it’s so critical to contract with a reputable, reliable company.  You also want to end up with a contractor who offers top-quality products and builds with finesse.  Seaway Pools & Hot Tubs has been constructing inground swimming pools in Richmond Hill and throughout the GTA for 35 years.  We’ve built our reputation on three basic principles - we sell the best products; we insist on quality construction; and we deliver the utmost in customer service.

Whatever the extent of your swimming pool project, our team starts things off with a concept design that illustrates what the swimming pool and the environment will eventually look like.  One of our staff will work with you, one-on-one, to assess your physical needs, your personal wants, and your budget parameters.  This is the kind of comprehensive assessment of pre-requisites that will allow our designers to prepare a design concept that reflects the “big picture”.  At this stage, we can also explore some special enhancements to the project:  things like custom waterfalls; patterned concrete; customized stonework; even some innovative lighting.  In the end, our commitment is to create the pool environment of your dreams - and our entire team is dedicated to turning the dreams into reality.

We understand that every customer has a different kind of inground swimming pool project.  It might be a brand new install; or a retrofit that incorporates new features; or a renovation to an existing swimming pool.  The fact is, whether it’s new or not, we have many customers who return to us, and for various reasons:  we may be rebuilding the concrete that surrounds an existing pool; we may be enhancing the environment with some new lighting; or, we may be upgrading parts and equipment.  Whatever the need, Seaway Pools & Hot Tubs can do it all.

Seaway Pools & Hot Tubs has established a solid and well-regarded reputation constructing swimming pools in and around the GTA.  We are members of The Pool & Hot Tub Council of Canada.  We subscribe to their business code of ethics and we are committed to their high standard of workmanship.  We are also part of the Kafko™ Pro Builder Network, a member-driven association of pool professionals who have made a commitment to perform at the very highest level.  We provide product warrantees for everything we install, and from each one of our partners, manufacturers, and suppliers.  We also provide our own service guarantee, and stand behind our workmanship, without focusing on “fine print” conditions.  In short, we back all of the products, parts, and equipment that we sell – a company policy that applies to new pool construction, renovation, as well as maintenance and repairs.

If you’ve been shopping around, and are ready to embark on your pool project, then its worth considering Seaway Pools & Hot Tubs.  Our experience and expertise in the industry means that you get a stress-free and seamless approach from the beginning of the project to the end.  It means that we build a customer relationship with you that starts at the design stage and continues to the end of construction.  And our customer service commitment is maintained throughout the project period and remains after construction is complete - it’s a phase we call “aftermarket”.

Seaway Pools & Hot Tubs are the leaders in vinyl-lined inground swimming pools.  This is because we emphasize top-quality construction and guarantee the “structural integrity” of each and every inground pool we construct.  We can deliver this kind of guarantee because our construction so in-depth:  we build a 2-stage concrete base; we use galvanized steel; and we custom fit the vinyl liner for each project.  Finally, for backfill, we use gravel to ensure that optimum drainage is achieved.  We are most proud of our quality control, where our President and owner over-sees all projects, adding that extra ingredient of integrity.

Each install team at Seaway Pools & Hot Tubs believes in the principle of best construction practices.  We don’t take shortcuts; we abide by all local and municipal by-laws; and we follow all building codes.  We assure our customers that we use only the best parts available; only top quality fittings and valves; and only water care products that will deliver the maximum in performance.  Most important, our customer support does not stop when the construction phase is finished.  We actually provide a level of after-market service that is unparalleled in the swimming pool industry, including FREE lifetime water analysis (available from either of our retail stores).  We also want our customers to feel confident that we always have the knowledgeable, trained staff to answer questions and provide guidance.

Whichever inground swimming pool you finally decide on, our skilled staff provides the initial orientation session to get things off to a great start.  They will demonstrate all of the basics of operation, maintenance, and safety to everyone in the household, and they will answer all of the pertinent questions regarding the new equipment.  For inground swimming pools in Richmond Hill, our post-construction customer service is never in question.  The retail staff (at both the Markham and Newmarket locations) is well-trained and ready to help with advice on many issues.  And our retail stores carry virtually anything you’ll need as far as parts and equipment, including anything you might require in an emergency situation.